 | Capabilities SummaryService Level Management Involves integration of disparate IT technology components into a service representation that is the sum of the whole. User Experience Management To maintain high levels of online service quality, organizations must adopt an application and services management strategy that helps companies ensure that online end users receive the best possible experience through their application. Application Monitoring and Diagnostics Application and IT managers can understand end-user service levels for their critical business applications. | Database Monitoring and Diagnostics Span multiple database platforms, including Oracle, SQL Server, DB2 LUW and Sybase, to provide a true enterprise solution for database performance and availability.
Physical Infrastructure Monitoring Control and connect the infrastructure that supports critical application services including the network, operating systems and other components. Virtual Infrastructure Monitoring Understand the virtual infrastructure by managing all views of the virtual environment including the datacenter, cluster, resource pool, ESX servers and virtual machines, while correlating all the virtualization activity with the rest of the application environment.
Network System Management Auto-discover and manage network resources and their metrics, including hardware, operating systems, virtualization, databases, middleware, applications, and services. |