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Enterprise IM, Public IM, Mobile Platforms

Quest Policy Authority for UC

Quest Policy Authority for UC supports multiple real-time communications platforms.

Enterprise Instant Messaging (EIM)

Apply granular access control
Set and enforce ethical boundaries
Filter IM text content
Broadcast IM text to all users
Log persistent group chat
Report on conversations
Block or allow access to VoIP based on attributes
Log all VoIP calls, telephone numbers, and length of call as electronic record
Block or allow online conferencing based on attributes
Log and store conferencing events
Scan AV file transfers
Archive file transfers
Federate to public IM networks

Public Instant Messaging (PIM)

Directory synchronization imports userIDs from multiple directories
Screen name policy enforcement
Content and keyword filtering, foul language filters
File transfer control
Set and enforce ethical boundaries
Multiple security layers
Capture entire conversations and key message statistics, such as network, user name and network identity
Generate usage reports by group or domain to bill back business units for IM access or account activity
Integrate with Microsoft ISA firewalls
Integrate with multiple archiving platforms
Employees continue to use familiar clients
Requires no desktop touch

Financial Instant Messaging (FIM)

Archive IM conversations
Integrate with multiple archiving platforms

Mobile Messaging

Archive SMS text messaging
Archive PIN-to-PIN text messaging
Log inbound and outbound phone call numbers and call lengths
Integrate with multiple archiving platforms

White Paper: Compliance and Data Loss Prevention in Unified Communications Solutions
This paper, written by Grey Convergence, Russell JF Kirk, MVP, discusses the compliance and data loss risks – and prevention – associated with deploying a unified communications platform.
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Case Study: Read how customers are benefiting from Policy Authority
Read this to learn how customers are seeing real security and compliance benefits from Policy Authority for UC.
Read the Case Study
White Paper: Best Practices for IM Management
For all its benefits, business IM can create security and compliance risk. This white paper explains best practices for the use of organizational IM to reduce risk and improve productivity.
Get the White Paper